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West Virginia Breaks Up First Secure Management Scam

West Virginia Attorney General Darrell McGraw identified the First Secure Management debt relief scam after investigating numerous complaints filed by state residents. Debtors were called by telemarketers who claimed that First Secure Management would lower their interest rates, guaranteeing a minimum savings of $2,000.

Debtors paid nearly $1,000 to First Secure Management in vain hopes of saving at least twice that in interest. The savings never materialized leading to the complaints being filed.

West Virginia investigators linked First Secure Management with another firm, Arizona-based Allied Corporate Connection. Investigators made the discovery that the private mailbox used by First Secure Management was leased by Allied Corporate Management. Owner Lisa Miller failed to comply with an investigative subpeona from the Attorney General, leading to a lawsuit to ban Millers companies from doing business in West Virginia.

First Secure Management is listed as a debt settlement company with the Better Business Bureau serving Central, Northern and Western Arizona. Not surprisingly, their BBB rating is an "F".

A review of the First Secure Management website revealed the following disclaimer:

"NOTICE: First Secure Management, hereafter referred to as FSM, is not a debt management company. FSM does not negotiate or take any other action on your behalf directly with your creditors, but FSM will educate you and show you the best ways for YOU to negotiate with your creditors. FSM will not pay your debts, and will not receive or otherwise control your funds to distribute those funds to your creditors. FSM will not improve your credit record, history, or rating, but will educate you and show you how you can save money and on how YOU can control your own personal financial situation."
 
Based on this disclaimer, it appears that clients of First Secure Management are paying nearly $1,000 to do something on their own. They could get better education from a credit counseling agency for free.

The source of the Attorney General complaint is that while the website says one thing, their telemarketers were saying much more. They were claiming to be able to lower clients' interest rates and guaranteed savings of at least $2,000.

While First Secure Management may be blocked from West Virginia, they are still able to operate in other states. Debtors should evaluate any claims to make sure they understand what a service will actually do for them. Additionally, a quick check with the Better Business Bureau can often uncover any red flags before you sign up or send money!

Debt settlement companies do not lower interest rates. Credit counseling agencies can often intervene to help you obtain lower interest rates, but they do so with your creditors permission. They cannot promise to lower your rates, and any company that makes such a promise is likely a scam.

Posted: 10/21/2010 11:23:36 AM by Ken Long | with 6 comments
Filed under: relief, scam, settlement, debt


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Comments
MC
Very slick scammers that I also fell victim to. They get information presumably bought through some credit bureau and try to gain your confidence promising lower interest rates, debt relief or whatever. The better the presentation the harder to detect, but I don't do anything over the phone anymore. Reported to all kinds of agencies including Arizona BBB and hopefully more folks will do the same.
4/6/2012 12:25:25 PM

Tracy Harrison
I have been totally ripped off by this company and I am disgusted that they can do this. They have had my 800 dollars for 6 months and have not done a damn thing for me. Every time I call I get the same BS story. I would love to hear from other people who have had bad experiences with this so called Debt relief company as I am looking into taking legal action of some sort.
4/12/2011 4:01:47 PM

J. G.
I am from Illinois and was contacted by this company a little over a week ago (second week of March 2011). I will call the Attorney General but also wondered if there Is a law suit representing all victims being filed?
3/29/2011 3:50:24 AM

Robin
I am a victim of this scan as well...Been trying to get my money back since September 2010. Keep getting the same answer from customer service. Going to get a lawyer and see what can be done......anyone have any info. to contact this company directly, please let me know....Absolutely pathetic, that they are doing this to people....if anyone has any infor please let me know!!
2/21/2011 10:08:49 PM

Kenneth Long
Dear Gerard:

I am sorry to hear that you were a victim of the scam. Receiving a refund is highly unlikely in these types of situations. Any funds that are seized by regulators are generally used to reimburse victims. You should contact your Attorney General to find out your options. If you do receive a refund, understand that most of the money has likely already been spent by the owners of First Secure Management and therefore only a partial refund would be the best case scenario. A court appointed receiver may be assigned to conduct a refund claims operation to reimburse victims if enough funds can be recovered. Again the AG is the best place to call, or you may also contact the West Virginia Attorney General since they first uncovered the scam: 1-800-368-8808.
2/1/2011 11:58:53 AM

Gerard sauchelli
Recently go screwed by first secure management of arizona Lied from start to finish...still trying to get my money back...what options do i have
2/1/2011 11:39:51 AM

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